Frequently Asked Questions
You may take a survey every 7 days. The survey must be taken within 5 days of purchase and the offer is good for 5 days after completing the survey.
Yes, the offer code expires 5 days after the date issued, so claim your delicious deal soon!
Handwrite the offer code on your receipt and bring it to a participating Subway® restaurant within 5 days of taking the survey. Show your Sandwich Artist the offer code at checkout. Your offer may require the purchase of a sub or salad – refer to the terms of the offer. Only one valid offer code can be redeemed per transaction.
It’s a Subprise! You will receive the offer and the associated offer terms after completing the survey*.
*Does not apply to surveys completed in Bolivia, Venezuela, Saudi Arabia, Kuwait and United Arab Emirates.
You can take a new survey every 7 days. A valid receipt is required for each survey. The survey must be taken within 5 days of purchase and the offer is good for 5 days after completing the survey.
After collecting some transactional information, the survey asks your likelihood to recommend Subway®, based on a scale of 0-10 (10 being the best). Next, you’ll answer 4 quick questions about your restaurant experience. Most importantly, we encourage you to share your feedback in the comments box.
You need a valid purchase receipt received within the past 5 days from a participating Subway® restaurant – and a valid email address.
A Non-Traditional Location is any location that is attached to, located within, or located on the property of an existing business or facility. Most, or sometimes all, of its customers are pulled from the host location’s existing customer base. These locations can be semi-captive or captive. Some examples include locations within airports, convenience stores, hospitals or colleges and universities. To learn more, click here.
We require all franchisees to order food from an approved food distributor. This ensures that all Subway® restaurants have the best quality food while allowing maximum savings. Subway® has an Independent Purchasing Cooperative (IPC). IPC is a franchisee-owned and operated purchasing cooperative that negotiates the lowest costs for goods and services while maintaining quality, standards and ensuring the best value for Subway® franchisees.
No. All leases are corporately held and you will receive a sublease. For more information about Subway Real Estate LLC., click here.
We will provide detailed blueprints from our Store Design team as well as recommended contractors that other owners in the area have used. Nevertheless, you are responsible for hiring a contractor to build your location.
Your local Development office will direct you to take a two part test, focusing on English and Math, which takes approximately one hour to complete. All newcomers to the Subway® system are required to complete the test.
To find out if you are qualified to become a Development Agent, click here. For more information contact Crystal Babcock at babcock_c@subway.com
A Development Agent is a local, on-site representative of the Subway® concept. Your DA will be your primary contact in your local area and will be able to provide local support not only throughout the application process but continued support as you operate your restaurant.
Our employees, salespeople, or Development Agents are not permitted to furnish any oral or written information concerning actual or potential sales. Actual results vary from restaurant to restaurant and we cannot estimate the results of any particular franchise. We encourage you to call Subway®restaurant’s large number of multi-unit owners to learn first hand why they decided to acquire additional franchises.
In addition to the initial franchise fee, each location is different and the initial investment varies depending on restaurant size, build out costs, location, etc. For a better idea of the capital requirements, click here.
Subway® Franchisees pay 12.5% every week (gross sales minus the sales tax); 8% goes toward the franchise royalties and 4.5% goes towards advertising.
Absolutely! Training classes are held throughout the year. We have training centers located all around the world, with the main training center located in Milford, CT. You will be assigned to a training center based on your location and language preference.
The initial franchise fee ranges from $10,000 – $15,000* (US dollars) depending on your country.
Joining the Subway® team gives you the great opportunity to own your own business, but not just any business, a proven business with a low investment, simple operations, flexible floor plans, national and local support, national and regional advertising, a two week training program, ongoing learning for our owners and their staff, store development assistance, design support; lease negotiations, construction guidance and much, much more.
Absolutely! You can always build your order just the way you like. If you would like veggies or toppings on the side, specific types of breads or have any other special requests, just let us know. We’re happy to accommodate you.
There are 18 portions in a 3-foot giant sub* and 36 portions in a 6-foot giant sub*. If you would like your giant subs pre-cut for your event, please let us know when ordering.
Our SUBWAY to GO!™ Meals and sandwich platters are delicious ways to feed any business gathering. SUBWAY to GO!™ Meals feature a tasty 6-inch sandwich, chips and a cookie neatly packaged for ease and convenience. If variety is what you’re after, however, our sandwich platters, piled high with an assortment of tasty subs, are the perfect choice. Each sandwich platter typically feeds 5 – 9 people.
We request that you place your order, including those for giant subs, 24 hours in advance. Some requests, however, can be fulfilled the same day.
We offer delicious products at a great value and always made just the way you like. We also provide unparalleled convenience and customer service.
It’s the perfect way to feed groups of people. From small, casual gatherings to large meetings, we offer delicious choices always made just the way you like.
The Subway® brand does not add MSG to any of the standard menu items. However, other ingredients such as hydrolyzed or textured vegetable proteins and/or autolyzed yeast are used in our products. These ingredients contain glutamates that may cause similar sensitivities that MSG causes. To find out which foods at Subway® contain autolyzed yeast and hydrolyzed protein, visit the nutrition section of the website to view ingredient listings. There is also a document in the nutrition section, called Ingredient information for people with food allergies which identifies menu items that contain these two ingredients. Snack chips and pre-packaged salad dressings sold in our restaurants may contain MSG, so make sure to read the ingredient list on the package.
All of the core menu items are free of artificial trans fat (partially hydrogenated oil). A few menu items contain small amounts of naturally occurring trans fat, found in meats and dairy.
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Donec pede justo, fringilla vel, aliquet nec, vulputate eget, arcu. In enim justo, rhoncus ut, imperdiet a, venenatis vitae, justo. Nullam dictum felis eu pede mollis pretium. Integer tincidunt. Cras dapibus. Vivamus elementum semper nisi. Aenean vulputate eleifend tellus.
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem. Nulla consequat massa quis enim.
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